what is his email? i emailed them but never recieve a response back.

Did you contact them through transop.com? I emailed them through there, and Tyler responded about 4-5 days later after Dr. Cardenas had looked at my photos. Any questions I had after that was answered within an hour or two. Also, it says on their site to check your spam folder as well, in case their response wound up there.

you were right

Glad to be of help!