The US government is transphobic and ignorant when dealing with us. I was browbeaten for 45 minutes in a social security office when I tried to change my gender. They asked had I "completed my treatment" but repeatedly refused to answer questions about what I meant. At least once a minute, they told me I had to "calm down". They asked whether I had surgery (which I refused to answer, and which is NOT a requirement. They didn't care).
It was frustrating and humiliating.
Joe Biden said that transgender rights was the civil rights issue of our time. He only needs to look at the government that he helps run to find examples of that.