I did the Sephora "special occasion makeover" 3 times a few years back, which was minimum $50 purchase. Each time I told them I was going to a party, and I'd gone in with a small amount of makeup on (which I let them take it off and start over again). Back then, Sephora was carrying the Temptu airbrush! Don't know why they stopped carrying it, because that thing is awesome! But, yeah, seems like YMMV depending on which store and artist you get. One store I went to, in San Luis Obispo, she took the time to write out everything a list that she'd used and told me to come back anytime I wanted her to get me started on using the stuff. I went into my store here in Dayton to grab a couple products with no makeup on and facial hair mildly showing, and was addressed by my proper name (which shows up on my Beauty Insider card) and the ladies were super cool. The vast majority of the time that I go to Sephora to get makeup, I've felt treated very well regardless of how I've presented!