I suggest that she seek out a gender therapist for starters. If she wants to look into hrt and needs answers and help, a gender therapist could most definitely help. It is very saddening to hear that her parents do not support her, so she will need friends and people who she can talk to and help her along the way.
On a side note, Susan's is a place where everyone can share their stories and offer each other advice. It is not a popularity contest in any way, shape, or form. The reason why you may not get an immediate response could be that those who have read your post have no information that they can give you to help. For example, I could not help people who are looking for information pertaining to SRS as I have not had SRS and do not know much about the procedures.