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Poblems Getting Into Chat

Started by Seleena, April 06, 2017, 03:18:13 PM

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Seleena

April 06, 2017, 03:18:13 PM
hi,  I'm a new user and I'm not able to get into chat. "Error Connecting (Closing link: (Seleena@107.161.19.109) [Registration timeout]).  I'm  not sure what "registration timeout" means but can someone tell me if if I should be using my site login credentials when I go into chat?  Or are those credentials totally separate?  Thx!
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Dena

#1
April 06, 2017, 07:28:05 PM
There is a bug in chat where if you don't use a chat client the timeout is very short to get your login entered. The chat staff is aware of it but it hasn't been addressed yet. You could enter as a guest or use a chat client which is fast enough to get around the timing issues. Once you are on the site, you could talk with the chat members and discuss a chat client if you don't have one.
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Seleena

#2
April 06, 2017, 09:04:57 PM
Thank you for the quick reply Dena. 

I'll figure out something ... or not.
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