Gay men file suit saying McDonald's employee used anti-gay slurs against them
http://www.dallasvoice.com/artman/publish/article_9789.php9/17/2008
The men said the supervisor on duty refused to refund their money, telling them that only the restaurant's general manager could authorize a refund.
Marlatt said he attempted several times in the following weeks to contact both the general manager of the McDonald's and the corporate offices. But he said even after he filed reports with a corporate customer service number for McDonald's, he received no response. He also said that every time he called the McDonald's where the incident took place, the staff hung up on him.
"It may just be a few dollars for a Big Mac and some fries, but if I'm going to spend my hard-earned money anywhere I should be able to do so without being verbally abused," Marlatt said. "The original name-calling was bad enough, but the fact that McDonald's refuses to do anything to make this right just adds injury to the insult."
