LinkDerbyshire nurse and psychotherapist Janet Smith told the Nursing Standard that NHS service providers are often insensitive to health issues regarding gender and sexuality.
"There are staff who deny [that] they have any lesbian, gay, bisexual or transgender clients on the grounds that their service is for older people," Smith says.
Smith cited the story of Karen, a post-op transsexual, whose confidentiality was broken at the GP practice, revealing details of the procedure to her former partner.