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Sainsbury's apologises after toilet mix-up

Started by Shana A, July 09, 2011, 08:32:42 AM

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Shana A

July 09, 2011, 08:32:42 AM
Sainsbury's apologises after toilet mix-up
By Vicki Eltis
July 08, 2011

http://www.getsurrey.co.uk/news/s/2095937_sainsburys_apologises_after_toilet_mixup

A TRANSGENDER woman was left feeling embarrassed after staff at Sainsbury's in Walton told her to use the disabled toilet.

[...]

A Sainsbury's spokesman said: "We would like to apologise unreservedly for any offence caused.

"We pride ourselves on our high standards in customer service, something that clearly has not been met in this instance. Our store manager will be writing to Miss Collins to apologise in person. We hope that this will not prevent her from shopping with us in the future."
"Be yourself; everyone else is already taken." Oscar Wilde
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spacial

#1
July 09, 2011, 12:19:06 PM
PLeased that Sainsbury's has done the right thing.
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vanna

#2
July 10, 2011, 05:40:21 AM
Quote from: spacial on July 09, 2011, 12:19:06 PM
PLeased that Sainsbury's has done the right thing.

yes the advice of a lawyer can be powerful  >:-)
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