Supervised a call center with 30 people working and got to talk to a few very special customers, one of them told me that I'm a horrible person for refusing to give him free shipping. His argument was that he didn't feel like paying for it. Being in charge with a head cold, and on dayquill was interesting, in a kind of fun way. I also went with my best friend and some very tasty herbs on a tour of Vermont dirt roads. I posted on a message board too.