Apart from being an open and non-judgemental person I could talk to about my issues, he has given me a number of 'tools' I've found handy for dealing with my life - both the present and the darker parts of my past.
He's never been at all gatekeeper like. Ok, yes, it did take me a little longer than the standard (for him) 3 months to start HRT, but I wanted to deal with some baggage from my past first. When I was ready, he wrote my referral without a second thought.
Early on, I saw him quite frequently, now after 14 months on hormones, I see him for a 1/2 hour every 2 months. It's become more of a semi-social catch up rather than therapy - but he is there when I need him too. I am/was a fairly open and shut case and transition was always going to happen for me, but I did find hin very useful early on and continue to do so from time to time.