Just gonna leave my experience of Chase-Brexton here in case anyone finds this thread again.
DO. NOT. GO HERE.
I made my appt. in April, they couldn't get me in until almost August. Then they cancelled on me last minute (I almost killed myself the day I was supposed to be going there to get help finally). I didn't see a doctor until late August. The woman barely talked to me and told me I needed to go to a therapist before she would prescribe anything (even though they USED to do informed consent; if I'd gone before they changed, I would have just signed a paper and gotten my hormones a month later). Despite my incredibly busy schedule, I was forced to make 4 therapist appts. before my second appt. with her two months later.
The first therapist I saw was at Chase, and she was pushy, mumbled a LOT, and acted like she wasn't going to sign off on me being ready unless I started attending group therapy (NOT a requirement and I told her I was NOT doing that). I had to start seeing a therapist in my area, and had to work with them a lot in order to get 4 appts. in time for my next doctor appointment.
The next time I saw my doctor, she was an HOUR late to my appt. (which made me an hour late back to work). She never told me my starting hormone levels, nothing. Just suddenly started talking about how I needed to reschedule for an appt. in 3 weeks to learn how to give myself shots. I did NOT ask for shots, would NOT inject myself and wanted the gel. She seemed hesitant, walked away for a few, and came back assuring me that my insurance did cover the gel and wrote me a script (I'd assumed she had called them or something). The gel ended up being $450 a month, and NOT covered by ins. I could not get a hold of my doctor or anyone in her office to reschedule, so had to take off a day from work and go in for a walk-in appt (where they were actually able to schedule me with her that day instead).
She was OVER AN HOUR LATE this time (I spent 5 hours in the building that day, most of it waiting). Barely had time to see me (apparently I'm the least concern of all her other patients). Didn't discuss any types of shots or anything, just wrote a script and left. When I looked at it, it was for intramuscular, NOT Subcutaneous (which is what I wanted). Because she didn't ask and just assumed, I had to miss my first shot appt. that Monday and wait OVER A WEEK because I could NOT get a hold of this woman to have her correct it (I called so many times, left soooo many messages). She never even got on the phone with me, and had someone else talk to me. When I finally got the shot, the MA who did it looked like she had no idea what she was doing, and did some things that I KNOW they teach you NOT to do in Med School (she used gauze to dry the alcohol before my shot, put it on the bare counter, and picked it up and used it to cover my shot when she pulled the needle out). I LOVE BACTERIA IN MY OPEN WOUNDS. THANKS, MORONS.
At this point, I have no idea when to schedule my next appt. with my doctor. She said I can't even schedule it yet, I have no idea when I'm able to schedule it. All I know is it's supposed to be 3 months from my last appt. and her schedule isn't ready that far in advance yet.
She also prescribed a few things for my asthma. The inhaler sent me to the hospital (I have very rare, severe side effects). They didn't even want to schedule me for an appointment after that. Like, Okay you guys, that could have killed me, let's not try to look into this. When I told her what it did to me, she prescribed me something else and told me it has no side effects (always a lie for anything). When I went home and looked it up, it had common side effects almost as bad as what I experienced, including anal leaking, panic attacks (a side effect of the inhaler that almost made me kill myself) and suicidal/violent tendencies. Oh, this medicine gave you all these rare horrible side effects? Here's one that gives you those and then some, and the side effects are much more common on these meds! But "there are no side effects".
This place is horrible. They have way too many patients, so they can't even be bothered to help anyone. All of my appts. I'm left completely clueless as to what's going on with my treatment, and she obviously rushes through seeing me every single time. I'm desperately trying to find a new doctor before my next appointment so I don't have to waste any more time and sanity at that awful place.
You have been warned.
