I just realized, I forgot to welcome you to Susan's Place as you already had three posts when I saw your initial post. I don't have access to the Chat staff areas and am pretty much confined to the forums however I can get messages around the site when they are needed. There are mistakes made on the site from time to time and that's why any decision can be appealed to Susan. Often they can be reversed at a lower level and that's why I am have Mariah take an initial look at it. In any case, we try to give every new member a copy of the following links.
A Cautionary Note:This is a public forum so please remember when posting that
The Internet Never Forgets, and the various web crawlers and archival sites out there may retain information that you post.
We cannot ensure that any information you share on the site will be protected from public view and/or copying or reproduction. This warning is also listed in the Terms of Service listed below.
If you give out personal information on Susan's you are responsible for any consequence.
I also want to share some links with you. They include helpful information and the rules that govern the site. It is important for your enjoyment of the site to take a moment to go through them
Things that you should read