Been dealing with BMC 4 years on wait list, Dr. Oates does Urology, Dr. Slama Plastic surgery does the neovaginal part your on the table 6-7 hours due to multiple surgeons. Am first one outside Boston city limits getting this on 2/27/18. All my providers an I have experienced years of frustration dealing with BMC lack of communication or misinformation. Pam Klein is Nurse Liason with clinic work part time only hard to reach. They require 4 times more genital electrolysis than other surgeons hard finding electrolysis who does this found Karen Essa in Northampton,MA who been doing this 38 yrs is good affordable knows most surgeons as i do. MassHealth is covering my procedure Baystate in Springfield MA did top 2 years prior