ok well i downloaded the chatzilla, and clicked the chat for here and actually saw the next page with the chat window which was promising, but then it froze. i x'd out of the window and restarted from firefox but its like before, just freezing when i click it and not even show the next page. -sigh- computers.. ill try the first thing you suggested though too
edit/update: i downloaded java and it works now (atleast so far). thank you so much!