/facepalm
Oh Sandyford...sad thing is this isn't even the first time I have encountered something like this from them, I received a letter from them a while ago that was wrongly filled out and had the name (pre and post transition) of a trans person living in Glasgow...along with their home address

I know that they are understaffed and under stress...but really, of all the patients who's information you need to be sensitive with...