So I'm finally getting around to putting in a request with tech support at work to have my email address updated. I work for an international company with a bunch of small satellite offices, so tech support is in another country instead of down the hall. I think this would be super easy to explain in person, but I'm having trouble putting together a concise email that explains what I need and why. Our tech support is notorious for not honoring requests if they don't have reasons listed, otherwise I wouldn't waste my time with it.
Has anyone ever needed to make a request like this? Any recommendations/advice on wording?