I get the anger at the bystanders and staff, I really do, but.....
I just don't know enough about the bystanders situation to be really really mad at them yet. I don't know what the laws in Maryland are like for civilian action - would someone jumping in be automatically arrested or face lawsuits from the thugs if they waded in and took action? I would like to think I would have regardless, if I wasn't frozen in fear or shock, but I don't know for sure. Nobody does, even if we all like to think we'd do the right thing in a heartbeat. Not until it actually happens to you and you find out how you react. So them, I'm not going to judge.
I think the manager ->-bleeped-<-ed up. He should have locked them out after they left the building but didn't. Other than that I'd like to say he should have been more forceful breaking up the fight but again I don't know what exactly he's allowed to do if something like this happens before breaking his contract. What if he was juggling what he wanted to do against the probability of getting fired? How much do you risk for a stranger if it's risking your ability to provide for your family? I don't know if thats the case, but I don't know it isn't either.
Most big service companies have policies you have to sign dictating that if you're robbed or customers are fighting you do nothing, just to limit their own liability from getting sued by a hurt employee or a customer hurt by an employee. I wouldn't be surprised if McD policy is only the manager is allowed to get involved to a point before backing off and everyone else has to keep the hell out of the way if anything goes down or be summarily fired and ontheir own for any medical and legal costs or problems resulting. It sucks, it's inhumane.... it's big buisness.
It doesn't excuse what the staff did - warning them the police were coming ( I thought that was the guy filming, not the manager, but that might just be me), laughing about it or what they were saying watching it - I dont think that they would have helped anyways. Just don't be surprised if in a few days they all come out saying they couldn't have gotten involved without being fired and waving the clause in their terms and conditions about that proves it. And then watch as most people who aren't LGBTQI, allies or friendly shrug their shoulders and think ' well it's not how I would have handled it but if it was going to cost them their job, well, maybe its kinda understandable'.
Don't get me wrong: That was horrible, and they were wrong not doing anything, and I think they all will be fired one way or another, for PR purposes now if nothing else. There is no excuse to me for doing nothing other than having frozen up. The guys filming it and watching it like fans at a cage fight deserve everything they get, I just don't think for one second it will be for not having done the right thing.
I really hope heavy charges come down and are made stick against those two creatures, and the victim comes out of this eventually ok physically and mentally. Thats all I'm going to care about until I know more about how this is going to play out. I'll get angry at who deserves it then.