Susan's Place Logo

News:

Based on internal web log processing I show 3,417,511 Users made 5,324,115 Visits Accounting for 199,729,420 pageviews and 8.954.49 TB of data transfer for 2017, all on a little over $2,000 per month.

Help support this website by Donating or Subscribing! (Updated)

Main Menu

Krogers removing out and about newspaper from their stores

Started by Susan, June 03, 2007, 10:39:17 PM

Previous topic - Next topic

0 Members and 1 Guest are viewing this topic.

Susan

Quote
From: XXXX
To: susan Larson
Sent: Sunday, June 03, 2007 8:08 PM
Subject: Fwd: Kroger Comment re: Out and About

service.representative@kroger.com wrote:
Quote
Subject: Kroger Comment re: Out and About
From: service.representative@kroger.com
Date: Sun, 3 Jun 2007 21:03:31 -0400

Thank you for contacting The Kroger Co. We appreciate you taking the time to share your concern regarding the Out and About magazine. Please understand that Publications are placed on the racks in our stores by approval only. Other publications in the past that were not pre-approved were removed, as in the case with Out and About. We do not permit publications with a religious, political or other agenda. The racks are for real estate, auto, health and neighborhood type publications. 

Please be assured that diversity and inclusion are two of Kroger's core values.  We welcome all customers to our stores and value the contributions of all of our associates. 

We hope this information is helpful to you and we appreciate your feedback regarding this issue.


Regards,

The Kroger Co.
Consumer Affairs

Here's my response...

QuoteI am a good friend of XXXX. Every publication has an agenda of one form or another. If you persist in this decision, I will not do any further business with Krogers nor will the users of my web site until this publication is returned to the shelves. Just so you have some idea my web site had 239,356 Visitors, with 2,396,529 Pageviews since the 1st of this year.  My users are extremely loyal. Are you sure you won't reconsider, I would hate to have to make this a boycott.

http://www.quantcast.com/susans.org

Susan Larson
Susan's Place Transgender Resources
https://www.susans.org

For more information on this please check out:

http://outandaboutnewspaper.com/article.php?id=1645
http://outandaboutnewspaper.com/article.php?id=1644

Out and About Newspaper is on the web at:

http://www.outandaboutnewspaper.com/

Please, keep your tone positive and simply let them know you value the news and information found in the out and about publicaton. Since DistribuTech and Kroger have not made a final decision, you, as one of our loyal readers, have the opportunity to make an impact on their decision. 

Send your message to Kroger by using this form:  http://www.thekrogerco.com/contact/contactus_form.htm.

Send your message to DistribuTech by contacting:

Derek Duhame
VP of DistribuTech
3585 Engineering Drive
Norcross, GA 30092
E-mail: dduhame@consumersource.com
Phone: (678)421-3000
              (800)216-1423 

And

Rodney Barton
Vice President of National Accounts
Phone: (678) 421-3470
Fax: (678) 421-3600
rbarton@distributech.net

Now since this site is a Tennessee GLBT resource I disgree with their claim to be Tennessee's Best Source but I will cut them a bit of slack in this instance.
Susan Larson
Founder
Susan's Place Transgender Resources

Help support this website and our community by Donating or Subscribing!
  •  

Thundra

Hmmm?

"Just Out," the local mag in PDX was never in the Fred Meyer's here, which are the local Kroger subsidiary. So, no way to judge local sentiment on the issue.
  •  

Hazumu

Thank you for the info, Susan.  There's not too much presence out in Kaleeforneeya, but I know where I'm NOT shopping.

Karen

http://www.kroger.com/aboutourcompany.htm

Supermarkets
Kroger Ralphs King Soopers
City Market Dillons Smiths
Fry's QFC Quality Food Centers Bakers
Owens Jay CHilander
Gerbes Pay Less Super Markets

Price-Impact Warehouse Stores
Food 4 Less Foods Co

Multi-Department Stores
Fred Meyer Fry's Marketplace Smith's Marketplace
Kroger Marketplace

Convenience Stores
Turkey Hill Kwik Shop Loaf n Jug
Quick Stop Tom Thumb

Jewelry Stores
Fred Meyer Jewelry Littman Jewelers Barclay Jewelers F

inancial Services
Kroger Personal Finance
  •  

mallard500

While seeing a GLBT type of publication removed from a public place is always irritating, and worthy of investigation, I have to say that I fully understand the position that such businesses as Krogers take in cases such as this. (Their subsidiary, Fred Myers, is the best known Krogers affiliate in my home area),

Quoting their response:
>> Please understand that Publications are placed on the racks in our stores by
>> approval only. Other publications in the past that were not pre-approved 
>> were removed, as in the case with Out and About.


In other words, it's their space - they first and foremost reserve the right to say what gets placed in that space.  While a long time activist myself, I fully understand and respect the right of a property owner/business to decide what material can be placed in their space.  If I owned a business space, I would want to reserve the right to say what material could be put there - for example, I wouldn't approve of the local KKK chapter, or a fundamentalist Church, putting their pamphlets or magazines in my business space!

>> We do not permit publications with a religious, political or other agenda. The
>> racks are for real estate, auto, health and neighborhood type publications.


Because they *are* a large Corporate business entity however, and have to regard possible legal ramifications, they need to have consistent policy.  The policy quoted above is consistent with a prudent legal position, where they can honestly say that NO one is being favored OR discriminated against.  Once they allow one type of publication, such as Out and About, then if they denied another group, (like a right wing homophobic group, or a fundamentalist religious publication), that group could easily bring legal action against them.

>> Please be assured that diversity and inclusion are two of Kroger's core
>> values.  We welcome all customers to our stores and value the contributions
>> of all of our associates.
 

> Now since this site is a Tennessee GLBT resource I disagree with their claim
> to be Tennessee's Best Source but I will cut them a bit of slack in this
> instance.
   (Quote from the Author of the threads original post)

The fact that Krogers IS a GLBT resource, and open to the letters, boycotts, etc that many business's have felt because of such designation, speaks well enough to me to say that they are on the right track.

When we advocate a boycott or criticism of businesses that have already shown their support of the GLBT communities, we only cut our own throats.

While a small, private business would easily be ignored by legal action, if a large and very visible Corporate entity, such as Krogers, were to accept one such publication like Out and About, and then deny another (such as one supporting discrimination), they would then leave themselves open to suit.

By having a neutral, and consistent policy, they safeguard themselves from such legal actions.  While it's a pity that business's have to worry about such things, it's a reality of our current legal and cultural life. 

In our local area, (Portland, OR), I have seen that Fred Myers has been supportive of the community, and consistent in their employment diversity policies.  I have no doubt that if they carried Just Out, (our areas leading GLBT publication) and then refused another publication that didn't reflect the same respect to diversity, they would be the target of legal action.

Let's please look at business realities, legal necessities, and real life priorities before we criticize any given business or person.  I'd much rather save our energies for those business's that really need some education, rather than attacking those folks who are already our allies.

This is my first post here, (and no, I'm not an employee/personal fan of Krogers, etc), and it may not be well advised to start off in disagreement with a post from the Moderator.  :o   From the posts I've read however, I like to think that polite disagreement is respected, and not a problem.  Indeed, I mean no disrespect what so ever, however, I know it's all too often easy to have expectations of a large business that simply aren't realistic in terms of the legal issues they have to consider.

By having a very clearly, and followed, neutral statement of what kind of material may be freely placed in their stores, Krogers merely guarantees that we won't have to see offensive material to us.  It also means that they're not going to offend any customers because of specific materials, or be the subject of legal actions.  As a business, I can understand this position.

I can readily find many places to find GLBT material; I don't expect very large, very diverse business's like Krogers to even try and get into the debate of what to carry.  Such large venues like this are so tempting that without such policies, they would be inundated with demands that they carry every kind of material.  As a private entity, they would then just have to say they wouldn't carry any non-store materials, and the use of the limited space they DO offer for general material would then be gone.  We would then lose a community resource for such neutral publications, and achieve nothing more.  Let's save our criticism for those businesses's that need it, and get out GLBT materials from places that can readily carry them.

Thank you,

Scott
Mallard500
  •  

Susan

Your contacts with Kroger officials and your participation in the save-your-receipts campaign combined with the work of our coalition partners have won a great victory today for equality.  Kroger is returning Out & About Newspaper to the stands of eight of its stores in the Nashville market.

This solution represents the kind of focused distribution that Out & About originally sought months ago when the paper began negotiating with the company that places publications in Kroger's racks.  In all, it is a compromise that reflects the values of good business, dialogue, and progress for equality.  We now have a relationship with Kroger that could lead to further positive changes.

Our community bargained from a position of strength.  We should show our strength again in a reconciling gesture by expressing our appreciation to Kroger for reconsidering their position.  Click here to send a message to Kroger.  Being gracious in victory will win us more allies in the business community.

At the same time, we cannot fail to express our disappointment with Harris-Teeter for failing to engage in dialogue as Kroger has done.  Click here to let them know that they still have the chance to do the right thing.

We wish to offer particular thanks to the Nashville GLBT Chamber of Commerce for their tremendous role in enlisting the help of national organizations.  We would also like to thank the Tennessee Transgender Political Coalition, PFLAG Nashville, Nashville Pride, the Human Rights Campaign, Lucky's Garage, First Unitarian Universalist Church, Blue Gene's, Tribe, and OutLoud! for all their help in the campaign.

Let's celebrate as we continue to move forward.

Yours,

Chris Sanders
Chair and President
Susan Larson
Founder
Susan's Place Transgender Resources

Help support this website and our community by Donating or Subscribing!
  •  

mallard500

Congratulations on a successful awareness campaign- I'm glad to see that Krogers responded to the voiced concerns of the community as they did, and without an actual boycott.

As you can see from my previous post in this thread, I'm not a big fan of boycotts, preferring we leverage our strength in other ways when possible, and save actual boycotts for situations where there simply are no other options.

But in this case, a well considered campaign of awareness obviously worked well, and I truly applaud the many people involved!  Well done folks!   :)

I'm also glad of course that Krogers had a change of heart - in the event that this decision should result in a right wing boycott, or lawsuit for denying other kinds of publications, I hope that the community will similarly remember their decision in this matter.

Take care all!

Scott
Mallard500



Quote from: Susan on July 02, 2007, 04:58:28 PM
Your contacts with Kroger officials and your participation in the save-your-receipts campaign combined with the work of our coalition partners have won a great victory today for equality.  Kroger is returning Out & About Newspaper to the stands of eight of its stores in the Nashville market.

This solution represents the kind of focused distribution that Out & About originally sought months ago when the paper began negotiating with the company that places publications in Kroger's racks.  In all, it is a compromise that reflects the values of good business, dialogue, and progress for equality.  We now have a relationship with Kroger that could lead to further positive changes.

Our community bargained from a position of strength.  We should show our strength again in a reconciling gesture by expressing our appreciation to Kroger for reconsidering their position.  Click here to send a message to Kroger.  Being gracious in victory will win us more allies in the business community.

At the same time, we cannot fail to express our disappointment with Harris-Teeter for failing to engage in dialogue as Kroger has done.  Click here to let them know that they still have the chance to do the right thing.

We wish to offer particular thanks to the Nashville GLBT Chamber of Commerce for their tremendous role in enlisting the help of national organizations.  We would also like to thank the Tennessee Transgender Political Coalition, PFLAG Nashville, Nashville Pride, the Human Rights Campaign, Lucky's Garage, First Unitarian Universalist Church, Blue Gene's, Tribe, and OutLoud! for all their help in the campaign.

Let's celebrate as we continue to move forward.

Yours,

Chris Sanders
Chair and President
  •