Quote from: FrancisAnn on May 09, 2013, 06:37:28 AM
I also have Blue Cross BS health insurance here in the US. I've not contacted them yet.
I wonder how friendly they have been to you? Any risks that they may cancel coverage?
The lady I talked to at BCBS was beyond friendly.She did everything she possibly could for me. She was so nice and so understanding. She treated me like I was her daughter. I think even if I would have gotten bad news--the insurance plan my mother had wouldn't cover GRS--just being able to talk to her would have made it an ok experience.
The people at my other insurance, UHC, have been just as friendly to me. I've talked to them a lot more though, and thus, I've talked to a lot more people there. Its kinda hit or miss. My recommendation for anyone calling their insurance. Kinda try to test out the rep you get. If he or she seems nice then proceed. If not, find a way out. "O, sorry I forgot I left my keys in my car, I'll call back again another time."
There have been no threats or attempts to cancel my coverage other than the fact that I'll be 26 in three years and unable to get FREE coverage from my parents. Also, its not so much the insurance reps that do that, its your company you work for that provides you with insurance (unless you purchase your own) they can fire you and therefore terminate your insurance after a year leeway period.