I called my son's day care weeks ago and was told that there was a spot for him and that everything was ready to go. I got a call from the head person asking me to call a number and ask for a referral. She didn't say who they were or what they were for. I called the very next day and left a message, but hadn't heard back. Again, I have no idea who these people are or how they operate. For all I knew, that was normal (and actually quite likely to be normal- it took me months to hear back from the speech program). So we go in this morning and... she claims he's not registered. I was told he was weeks ago. I spoke to her personally on the phone. Luckily, he got in anyway. It wouldn't have been a big deal for today or tomorrow, but once classes start, I'd be screwed. But still... It's frustrating.