Well, I guess I knew it was going to happen sometime... unfortunately, it finally did happen last week.
I was passing through security at the departure gates at London Heathrow Terminal 5. I was wearing a knee length dress and calf boots, having come straight from a business meeting.
Security had shut off the arch-type metal detectors and were using full body scanners only. The scanners always make me nervous because of all the trans horror stories, but I've been through a dozen or so without any issue. I was confident it would be ok, but actually I was about to experience one of those horror stories first hand.
As I stepped out of the scanner, it buzzed and drew a big red 'alarm' circle over my genital area. The lady repeatedly asked me what I was hiding under my clothes. I kept telling her there was nothing. Two more security staff turned up. They confiscated my belongings and escorted me away to the other end of the terminal building where I was made to wait 20 minutes. I was separated from my passport, my phone, and even my shoes.
More people turned up and I was asked to remove my clothes, made to spread my legs, and had to submit to a security guard touching my genitals. I wasn't offered any preference for the gender of the guard performing the search.
I gave them fairly blunt feedback about the need to fix the deficiencies in their scanner so it can tell the difference between a human body and a security threat. I told them it's humiliating, undignified, and only about one step away from a mandatory sexual assault. It's not like there is anything the passenger can do to avoid, prevent or fix the issue.
They didn't appreciate the feedback and reacted quite badly. We got in a heated argument. After about ten minutes arguing, suddenly one of the guards just came around and said 'I can see your point.' I tried to help her understand how the process unfairly targets transgender people for invasive searches, and how that puts us in a position of being highly vulnerable. I asked her to put herself in my shoes. I think she finally got it.
We walked all the way back to the security station, where another guard had searched all my carry-on luggage in my absence (great). Apparently Heathrow has a requirement that if you set off the alarm on the scanner, they must manually search all of your bags... thanks BSA. I put all my belonging, clothes, toiletries and underwear back in my bag and left.
I went to the lounge and cried my eyes out. Then I rang my friend back home in Australia (where it was 3am) and cried some more over the phone.
Someone needs to fix these machines.