Quote from: Deborah on February 16, 2018, 12:58:01 PM
The first time I got my prescription filled at Walmart in Georgia the pharmacist questioned me too. Once I told him what it was for and that I knew what the meds were he filled them with no problems. I was never questioned again. I just assumed the pharmacist was doing his job to make sure a customer wasn't getting something by mistake. His questions really didn't bother me.
Now I get them filled in an Army hospital and nobody there has ever questioned it at all.
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Yes the pharmacist was doing their job, but that can be accomplished more discreetly than often happens.
Quote from: kitchentablepotpourri on February 16, 2018, 08:15:11 PM
There's a HIPAA protocol which mandates that your healthcare is supposed to be confidential between you and your healthcare provider unless you specifically authorize them to disclose the information. I don't know if HIPAAis enforced at a pharmacy, but you still have a right to privacy, and I would have reported the rude behavior to the person's supervisor.
HIPAA is supposed to be enforced at pharmacies also. It's difficult in such a public setting though. Those waiting are supposed to stay back of the counter. Pharmacy staff should be enforcing that if it's not happening. Once had a lady tell her husband to stand behind the line and wait for her while she picked up her rx.
Quote from: Janes Groove on February 17, 2018, 12:19:54 PM
I live in Denver and I once had to argue with a Walmart pharmacist about my name change. He was too lazy to take the my old name which was printed next to my new name off my scripts. He said something to the effect that, "What's the problem. It's just as good. Your new name is on the script too."
I wanted to scream! Took a few breaths and explained that he would most like have problems with billing my insurance if he left my old name on.
But most of them are pretty nice tho. Now most of them know me and greet me by name which NEVER happened back when I was a dude.
Name usually doesn't matter when submitting to insurance. Mostly it's ID number, birthdate and gender need to match. Might have an issue matching records to the correct person when the doctor sends prescriptions over. He was being lazy though, not very hard to make the change.
My pharmacist offered to change my name in computer even though it's not legal yet. I had her put it in with my initials so others would be able to find my records in case she was not there.
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