QuoteI try doing the small talk but unless I already know the person, it fizzles.
Smile.
Listen to what they are saying, when you are listening, lean in, it shows trust and attentiveness, with that in mind, respect other's personal space.
While you are listening, nod your head in encouragement, make sure they are the center of your attention. Resist temptations to look at your watch (even if they are dull) or look around the room at other things. People who are talking generally look to their listeners for visual cues, what cues are you sending back to them?
I'm not saying to stare them down, but make sure they are the focus of your attention. Let them know that you are interested in what they have to say, and join in with their conversation non-competitively.
If I were to guess, I would say that based on your post, your trying to lead the conversation, which is fine, but, you have to follow it up.
Conversation is like a tennis game... serve... volley... volley... volley... etc.
Except the goal is not to 'win' the goal is to get them to volley back.
Always give them the option to volley back.
If I say, "Hey LIT! How are you doing?"
and you respond with, "Fine."
I don't have the option to volley back. If you say "Fine, and you?" That gives me the option to volley back. Then I can answer in such a way as to invite conversation back from you.
The best way to give them the option to volley back is to ask a question in return.
A good way to open a conversation is with a compliment. That can lead to all kinds of interesting conversations. If someone compliments you, turn it into a conversation.
"Hey Jess, I love the shirt"
I can respond with:
1. "Thanks, I just got it last week at McCrae's, have you been there recently? They have got some fantastic stuff!"
OR
2. "Thanks, I just got last week"
One is MUCH more conversational and the other is factual.
Smile.
Remember little facts about people, even if they seem insignificant. Bring them up later, it's like a bookmark for a future conversation. Remembering those little facts about people shows them that you genuinely care about them and the things they are going through.
When having a conversation, some people tense up involentarily, are you doing that? Always appear relaxed, even if you might not feel it. Generally people can pick up very quickly if someone is tense, and generally, if they are tense, people will project that back on to themselves thinking that the reason you are tense is them. That generally kills a conversation. Try and appear relaxed and friendly. Smile.
Remember when I said serve... volley... volley... volley... well, that can't go on forever.
Have a backup topic automatically planned before you even engage in the first conversation. That's the flow. If you engaged the first conversation, and it drops, give them the chance to pickup another, but if they don't (before the uncomfortable 3 second pause) use your backup and see where that leads, that's where remembering all those little facts about the details in people's lives helps.
If all of that doesn't work, that generally means they really aren't interested in talking at the moment.
Mentally, follow your typical reactions in a conversation, think about everything you do, and imagine that someone you are talking to does those same things, what messages would that send. Non verbal communication is something like 70% of all the communicating we do.
I don't know if that's what you were asking entirely, but I hope it helps some.
Jessica