So a little unhappy backstory: on Monday night, I went to Jamba Juice right around closing time. I ordered two smoothies, and they didn't ask for a name, which I thought was a little weird. But I figured, since it wasn't very busy, they'd just call the name of the drink like they do at Starbucks sometimes. Instead, they ended up calling the name on my credit card... i.e., my female name that I haven't legally changed yet!! So that night, I wrote a very firmly worded letter to corporate....
I got a response within 12 hours, and today I got a call from the manager of the store I was at, who is apparently a member of the LGBT community himself, and is PISSED at whoever was working when this happened! He apologized profusely, found out who it was that made the error to talk to them directly, is sending a coach to the store, and offered me a free drink (at Jamba Juice, he wasn't hitting on me, LOL). I actually wasn't really expecting that much of a response, but they're doing everything right and I'm really impressed. I still get to drink Jamba Juice, yay!