Even more impressed with their support.
Now I know exactly what to do ....

My friend in the States is sending me some money for something unrelated to anything on here and when I told her about TransferWise and how much cheaper it is to send money via them rather than the traditional route using Banks, she has now opened an account with them.
So here's how she is going to send me the money and also how I am going to send the balance of my surgery costs to Facial Team.
Hi Paula,
Sorry for the delay in replying, I have been quite snowed under today!
I break this information down below:
1) Your friend in the US sending to you:
To initiate the payment on their TransferWise profile:
– they will create a payment order from USD to GBP
– they will enter your UK bank account details (as recipient at Step 3)
To pay for the payment:
– they will make a bank transfer from their USD account to our USD account (our CFSB bank account details will be displayed to them at Step 5)
– so they will send us USD and we will pay that out to you in GBP
2) You sending to Spain:
To initiate the payment on your TransferWise profile:
– you will create a payment order from GBP to EUR
– you will enter your recipient's EUR account details (as recipient at Step 3)
To pay for the payment:
– you will make a bank transfer from your GBP account to our GBP account (our Barclays bank account details will be displayed to you at Step 5)
– so you will send us GBP and we will pay it out in EUR to your recipient's account
I hope this information is clear and once again sorry for the delay in replying!
Kind regards,
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Previous messages
You
TransferWise
Tuesday, February 02 - 12:58PM EET
Hi Rachel,
Good to talk too.
Does my friend in the USA send the money to me in UK£'s or US$'s?
I am to receive £700 which is around US$1000.
Also do I send the money to Spain in Euros or UK£'s?
Ta
Paula-----Original Message-----
From: TransferWise Support
To: Paula
Sent: Tue, 2 Feb 2016 10:19
Subject: Re: Live Chat
TransferWise Support wrote:
Tuesday, February 02 - 12:19PM EET
Hi Paula,
Lovely speaking to you again!
Here is the information as discussed:
When your friend is sending from the US to your UK account, they will have to enter your full name and then will have the option to enter either your:
1) IBAN number, or
2) UK Sort Code and Account Number
When you are sending to the EUR Spanish account, you will need to enter:
– the full name of your recipient
– your recipient's IBAN number
In both cases, when making the bank transfer to us, be sure not to forget to enter your unique membership number as the reference (in your case, your number is P2******.
Your friend will be able to find this number on the main page of their TransferWise profile.
This is what we use to recognise the deposit as your own and send the money out as quickly as possible!
If you have any questions, just let me know!
Kind regards,
TransferWise Support